Virtru Platform Status

All Systems Operational

Virtru Corporate Website Operational

Virtru Secure Email Clients Operational

Virtru Secure Reader Operational

Virtru Secure Share Operational

Hosted Gateway Operational

Google Drive Operational

Administrative and Control Features Operational

Virtru Control Center Operational

New User Provisioning & Payments Operational

Revoke Operational

Forwarding Control Operational

Expiration Operational

PDF Watermarking Operational

DLP Operational

Directory Syncronization Operational

Vault Operational

Audit Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 10, 2025

No incidents reported today.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

Hosted Gateway Messages not being delivered currently

Resolved - The issue is resolved and emails are flowing as expected.

Please note: not all queued messages were able to process successfully. We are working to send out bounce notifications to all emails that were not successfully processed.
Jun 1, 18:29 UTC

Monitoring - We have fixed the issue, the message queue has started to resolve, we expect some delays while it empties before getting back to a fully operational state. We will update once we are at that point.
Jun 1, 16:51 UTC

Identified - Please note: Emails are still not being delivered and are being held in a message queue. We're working to resolve this. We will continue to update as things progress.
May 31, 20:09 UTC

Investigating - We are investigating and will update ASAP.
May 31, 10:37 UTC

May 31, 2025

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

Secure Share File Upload Issues

Resolved - This incident has been resolved.
May 28, 20:37 UTC

Monitoring - A fix has been implemented. We are continuing to monitor our systems to ensure all performance returns to normal.
May 28, 19:41 UTC

Identified - We're also seeing sporadic errors when decrypting Secure Share files.

We are actively working to resolve the issue
May 28, 19:15 UTC

Investigating - We've observed an uptick in errors when uploading files in Secure Share. The issue does not appear to be impacting all users and files, but we are actively investigating.

No other products or services are impacted. We'll provide another update as soon as we have one.
May 28, 18:48 UTC

May 27, 2025

No incidents reported.