Resolved -
The issue is resolved. Virtru systems have experienced no further issues, and all relevant GCP services are operational.
Jun 13, 01:31 UTC
Update -
We are continuing to monitor for any further issues.
Jun 12, 20:43 UTC
Monitoring -
Systems are recovering, and content is processing. We will continue to monitor the situation.
Jun 12, 20:42 UTC
Update -
We've observed degraded performance on the following products:
- Virtru Hosted Gateway
- Audit
- Secure Share (History page)
- Control Center (My Data and Org Data Pages)
- "Sign in with Google" when authenticating into Virtru products
Google has formally acknowledged the incident and is posting updates here: https://status.cloud.google.com/
We will continue to provide updates as soon as we have them.
Jun 12, 18:57 UTC
Identified -
Google Cloud (GCP) appears to be experiencing a major outage upstream of Virtru. Virtru leverages GCP for various services and functionality. We are currently assessing the impact to Virtru services and will provide another update as soon as we have one.
Jun 12, 18:32 UTC