Virtru Platform Status

All Systems Operational

Virtru Corporate Website Operational

Virtru Secure Platform Clients Operational

Virtru Secure Reader Operational

Hosted Gateway Operational

Administrative and Control Features Operational

Virtru Dashboard Operational

New User Provisioning & Payments Operational

Revoke Operational

Forwarding Control Operational

Expiration Operational

PDF Watermarking Operational

DLP Operational

Directory Syncronization Operational

Vault Operational

Audit Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 28, 2021

No incidents reported today.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

AWS Lambda Incident

Resolved - All services appear functional, Virtru will conduct additional analysis next week to confirm no residual issues with any product or feature.
Nov 24, 21:10 UTC

Monitoring - AWS has provided the following update: "We have identified the root cause within Lambda that is causing the increased error rates for function invocations within the US-EAST-2 Region. The subsystem responsible for executing functions is currently impaired and we are working to resolve it. We have seen some improvement in Lambda function invocation error rates and believe that this will continue as we take steps to resolve the issue. Other AWS services, including AWS Management Console, API Gateway, and Batch, are experiencing elevated error rates as a result of this issue."
Nov 24, 20:12 UTC

Identified - Error rates have increased again, we continue to monitor
Nov 24, 19:37 UTC

Monitoring - Error rates have decreased and all services appear to be operating normally.
Nov 24, 19:13 UTC

Update - Certain domain sync events and CKS key rotation functionality may also be impacted during this outage.
Nov 24, 18:53 UTC

Investigating - Virtru is monitoring an issue with the AWS Lambda service which provides functionality to certain Virtru features. The Virtru Dashboard and Audit products may not show the most recent data during this outage. Encrypt/decrypt functionality not impacted, and no data is lost.
Nov 24, 18:52 UTC

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021

No incidents reported.

Nov 15, 2021

No incidents reported.

Nov 14, 2021

No incidents reported.