Resolved -
This incident has been resolved.
Jun 15, 13:46 UTC
Monitoring -
A fix was just released in v5.7.11. It should automatically roll out to end users over the next few hours. To update manually:
1. Head to chrome://extensions/ in your browser
2. Toggle "Developer mode" on
3. Select "Update"
We will continue to monitor.
Jun 11, 16:07 UTC
Update -
We are continuing to work on a fix for this issue. We will provide another update as soon as we have one.
Jun 10, 14:57 UTC
Identified -
We have identified the root cause of the behavior and are working on a fix.
Jun 9, 17:11 UTC
Investigating -
We are currently investigating an issue where Virtru for Drive options are not appearing for some users.
Jun 9, 13:39 UTC