O365 Add-in: Upstream Microsoft 365 Outage

Incident Report for Virtru Platform

Resolved

The incident has been resolved. If you continue to experience issues, please contact Support.

Posted Oct 29, 2025 - 20:41 UTC

Monitoring

According to Microsoft, services are beginning to return to normal. Real time updates from Microsoft can be found here: https://azure.status.microsoft/en-gb/status

Posted Oct 29, 2025 - 19:31 UTC

Update

We continue to monitor the Microsoft outage. More information can be found here: https://azure.status.microsoft/en-gb/status

Posted Oct 29, 2025 - 17:59 UTC

Identified

Microsoft is experiencing an outage that is impacting Outlook OWA (and possibly Desktop). Users are reporting intermittent issues accessing OWA. The outage seems to also prevent all Add-ins (including Virtru) from loading. As a result of this upstream issue with Microsoft, users may be unable to access Virtru in Outlook.

No other Virtru products are impacted at this time. We are closely monitoring the situation.

Posted Oct 29, 2025 - 16:50 UTC

This incident affected: Virtru Secure Email Clients.