Microsoft has resolved their issue, and emails are delivering as expected.
Posted Jan 23, 2026 - 14:29 UTC
Monitoring
We are continuing to monitor Microsoft's status (https://status.cloud.microsoft/) and will update when proper delivery resumes.
Posted Jan 23, 2026 - 01:10 UTC
Investigating
At around 2:10pm ET, we started seeing an increase in bounces for automated emails (verification emails, activation emails, Secure Share emails). These seem to be tied to an active Microsoft incident (https://status.cloud.microsoft/). Virtru is fully up and available, but Microsoft users and recipients might have issues tied to the incident. We are closely monitoring the situation and will provide updates here.
Posted Jan 22, 2026 - 21:24 UTC
This incident affected: Virtru Secure Email Clients, Virtru Secure Reader, and Virtru Secure Share.