Virtru Gmail Release 12.0.0 will force most users to reactivate
Incident Report for Virtru Platform
Resolved
Please Note: This morning, we released Virtru for Gmail v12.0.0. This release includes some behind the scenes updates to how activations are handled. This will force most users to reactivate when their extension automatically updates.

The user experience has not changed at all, and users should be able to easily reactivate. This is just a proactive alert to let you know not to worry if you or your users have to reacitvate in the next 24hrs.

Please contact Virtru Customer Support if you have any questions.
Posted Jan 04, 2024 - 14:49 UTC
This incident affected: Virtru Secure Email Clients.