Virtru Collaborate is Down

Incident Report for Virtru Platform

Resolved

This incident has been resolved.
Posted Sep 02, 2026 - 20:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 02, 2026 - 18:17 UTC

Update

The service is now accessible, but users may still see issues uploading and decrypting. We are working to deploy an additonal patch.
Posted Sep 02, 2026 - 18:12 UTC

Identified

Virtru Collaborate is down. When users attempt to access the Workspaces page, it never fully loads. Our team has identified the root cause and is working to deploy a fix as soon as possible.

Virtru Secure Share functionality is not impacted.

We will provide another update as soon as we have one.
Posted Sep 02, 2026 - 17:18 UTC
This incident affected: Collaborate.