GCP Outage

Incident Report for Virtru Platform

Resolved

The issue is resolved. Virtru systems have experienced no further issues, and all relevant GCP services are operational.
Posted Jun 13, 2025 - 01:31 UTC

Update

We are continuing to monitor for any further issues.
Posted Jun 12, 2025 - 20:43 UTC

Monitoring

Systems are recovering, and content is processing. We will continue to monitor the situation.
Posted Jun 12, 2025 - 20:42 UTC

Update

We've observed degraded performance on the following products:
- Virtru Hosted Gateway
- Audit
- Secure Share (History page)
- Control Center (My Data and Org Data Pages)
- "Sign in with Google" when authenticating into Virtru products

Google has formally acknowledged the incident and is posting updates here: https://status.cloud.google.com/

We will continue to provide updates as soon as we have them.
Posted Jun 12, 2025 - 18:57 UTC

Identified

Google Cloud (GCP) appears to be experiencing a major outage upstream of Virtru. Virtru leverages GCP for various services and functionality. We are currently assessing the impact to Virtru services and will provide another update as soon as we have one.
Posted Jun 12, 2025 - 18:32 UTC
This incident affected: Administrative and Control Features (Virtru Control Center, Audit) and Virtru Secure Share, Hosted Gateway.