Drive Outage

Incident Report for Virtru Platform

Resolved

This incident has been resolved.
Posted Jun 15, 2026 - 13:46 UTC

Monitoring

A fix was just released in v5.7.11. It should automatically roll out to end users over the next few hours. To update manually:
1. Head to chrome://extensions/ in your browser
2. Toggle "Developer mode" on
3. Select "Update"

We will continue to monitor.
Posted Jun 11, 2026 - 16:07 UTC

Update

We are continuing to work on a fix for this issue. We will provide another update as soon as we have one.
Posted Jun 10, 2026 - 14:57 UTC

Identified

We have identified the root cause of the behavior and are working on a fix.
Posted Jun 09, 2026 - 17:11 UTC

Investigating

We are currently investigating an issue where Virtru for Drive options are not appearing for some users.
Posted Jun 09, 2026 - 13:39 UTC
This incident affected: Google Drive.